Greenmetrics delivered CSR training to a Maltese multinational corporation on behalf of Mdina Partnership (leadership training specialists). The corporation comprises four divisions (property, catering, transport logistics and IT services), with 26 operating companies across thirteen European countries.
We undertook an initial CSR development day with the group leadership team to provide understanding of the breadth of CSR issues and evaluate the most appropriate approach to the chairman’s objective to “Include CSR in the way we do business across the whole group“.
“I appreciated your openness and willingness to share information and I personally found the day very interesting and informative. I look forward to having the opportunity to work with you again in the near future.”
We contacted each participant before the day to assess their current level of understanding of CSR, to begin building rapport and to inform the day’s design.
This led to a structured, interactive programme covering aspects of CSR (including environmental sustainability, labour practices, business ethics, consumer issues, community involvement and development and human rights); and included relevant external references (eg ISO 26000, Global Reporting Initiative, United Nations Global Compact) and legislation.
We covered positioning CSR within the organisation, risks and opportunities and approaches to practical implementation, including people and communication strategies.
“Thank you for a productive and informative session yesterday. Thoroughly enjoyed it.”
We agreed a programme of action. The next step was to design and deliver a training session for MDs and key directors of the four divisions, covering an introduction to CSR principles and practice, which we completed in September 2014, including a follow up coaching session with the designated lead manager, to develop his next steps and action plan.
“It was a real pleasure to see and work with you again, and I am sure that this is the start of more conversations and meetings in connection with CSR. The presentation was very well received, and our participants enjoyed that. Thank you for your efforts and follow up conversations with the team.”